HTC Hero: 2 weeks in

After using the Moment for about a week, I’ve used the Hero for 2.  Given my hesitation, I’m pretty happy with that I’ve seen so far.  Here’s what I think:

Pros (as compared to the Moment):

  • The earpiece is much better.  Not as much raw loudness, but the sounds are louder and more vibrant.  Sound is fantastic, really. 
  • Screen sensitivity is much better.  A simple swipe is registered, as opposed to a hard press.
  • I personally prefer the trackball over the optical mouse.  It’s easier for me to control.  Especially when I have to go back one or two letters to correct a typo.
  • Access to 1x.  I can choose not to use 3G if I don’t want to, to save battery.  I couldn’t find this option on the Moment.
  • Keyboard accuracy and correction is far, far ahead of the standard Android keyboard.  It makes the device usable.
  • T9 on the dialer, for looking up contacts.  I know this is available through the Market, but it’s nice having it built-in.
  • Hardware keys and a dedicated search key.  ’nuff said.
  • So much smaller.  Again, preference.


  • Dust under the screen.  It’s not as bad as I had dreaded, probably because I went through every device at Best Buy and found the one with the best looking build quality.  Some of the Heros in the cabinet looked like they were glued together by a kindergartener.
  • You never really hear the other side ring… it just says “dialing” and then they pick up.  It’s kind of weird.
  • Proximity sensor, or lack thereof.  I’ve been really self-conscious about this one.
  • The stock Android calendar is not available, and the HTC one doesn’t have a week view.  This is actually pretty serious for me.


  • HTC Sense:  Personally, I don’t really find it useful, so I disable it.
  • Color depth:  I personally don’t particularly care.
  • Battery life: after conditioning, both devices lasted about 36 hours with moderate use.
  • Processor speed.  Really.  Boot-up admittedly takes a lot longer with the Hero… a lot longer.  But during usage, I found the speed difference to be negligible.
  • Reception: with all I read about the Moment having spotty reception and dropping 3G, I’m finding both phones to have about the same range of bars at home, and the same difficulty holding onto a 3G signal at work.

2 comments so far

  1. Mallory on

    Dear Phone Critic,
    Can you add some stock photos of the phones you are discussing?

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